Client Reviews
From local home sellers & buyers

5:40p.m. (ct) Mon. June 30, 2025 I was referred to Mrs. Carmen Carter & she was so much more than what I had been told. She is patient with you asking questions. Mrs. Carter is VERY well knowledgeable of the Real Estate Field. She answered all my questions, gave me guidance & instructions on what I THOUGHT I knew. My only regret is that Mrs. Carmen does not service the Rockford, IL area. She did tell me she would further guide me in my quest as a First Time Homeowner & find me reputable Realtor Representation in the Rockford, IL Area. (If I could give her ten stars I would). You cannot go wrong with Carter Realty Group led by Mrs. Carmen Carter.

Carter Realty Group will be my go to realty agency when I decide to sell and purchase my retirement home. My daughter and son-in-love used Carmen to purchase their home.

Fantastic experience working with Carmen!! She was very patient with me and educated me on things a first time home owner should know. On top of that Realator Lisa with Carter Realty Group is also awesome. Very knowledgeable, thorough, and patient!

Professionals

I had the opportunity to buy my first home under the Carter Realty team. Everyone in the office is professional and nice. I worked with Sarah Bylon specifically as my realtor. Sarah was the best realtor! She sits down with all buyers and explains everything that you should expect. Buying a home with Sarah was easy due to her being knowledgeable in her field. There were absolutely no surprises and everything went smoothly. She even had the best recommendations along the way ie home inspection company, lender. I recommend Sarah 10/10 to anyone who asks. If you choose Sarah as your realtor, rest assured you will have one of the best realtors on your home buying team. Through all the highs and lows of buying a house, she will be your constant.

If you want professionals that get things done right, This is the place to have. They make every stressful situation run smoothly, step-by-step. They make sure you understand everything, and you can ask questions along the way at anytime. They were great and I would Recommend them for anyone looking to sell or buy a home.

After hearing great things about Carter Reality I had the pleasure of using them for purchase of my second home! Every person involved kept me well informed and in the loop of what’s going on and what to expect next. Needless to say we were very pleased!!

Carmen is knowledgeable, thorough, personable, and goes 110% for her clients!! Her relationships are important, her ability to create offers that give you an edge is essential, and she won’t ever let you make a decision you will regret. She listens and provides. When other parties dropped the ball on my behalf, she stepped in and made sure I was well taken care of. She is bar none.

I first met my realtor Carmen Bruton in 2003, when she helped my husband and I purchase our first home. She was new to this profession, but I trusted her. I knew that she would be honest and patient with me and I was right. Carmen put her heart and soul into making sure we found the home that was right for us. Fast forward to 2020 and I had to make the difficult decision of selling my mother's home. There was only one person that I trusted to make this sell happen and that was my realtor now known as Carmen Carter. Carmen provided me with the same care and enthusiasm that she had when I first met her. Carmen had the property sold within 2 months. Unbelievable!!!!!!! I can't thank Carmen and her enough for all she has done for me.

Carmen was always available to me answered my questions without hesitation. Her personality and ability to approach any concerns realistically and honestly ways refreshing. l would recommend Carter Realty to anyone I know and plan to use their services again. Thanks for making my experience, positive and worry free. Lawan Shumpert

Carmen did a great job in getting our property sold. She stuck to it and got the job done. She answered all our questions. I would use the agency again.

We have really enjoyed working with Carmen! She is very knowledgeable about real estate. She helped put us at ease with the very stressful process of selling a house.

Carmen was professional, efficient, confident and knowledgeable; as well as, lighthearted!?? My husband and I were impressed with the ease of the entire process while working with Carmen-Carter Realty. The entire process from beginning to end was completed in less then two months. A special thanks to Carmen, Phyllis and Carter Realty.God Bless, Alvin and Anita Carroll

Essence is AWESOME! She picked up on what I liked instantly!! She was very helpful and made our home buying experience so EASY!!! THANK YOU SO MUCH!!! You rock!!!

My wife and I had an excellent experience with Carmen and Chad. It was like house hunting with some family friends. Our first house purchase was one of our best experiences with a major purchase. THANKS CRG!!!!!

My wife and I had a wonderful experience dealing with the Carter Realty Group. Chad and Carmen were very professional in dealing with us and we will definitely be recommending them to friends and family as well as using them or their affiliates in our future endeavors if need be.

Love Carmen and company! They treat you like family! I bought my first home with them. They will get you done!

Our buying experience was a pleasure. An issue arised at the closing table and one call to Carmen and things were rectified within minutes. We’ll do business with them if we ever decide to sell or when we buy again

Promt..profesional courteous entertaining socially encompassing all aspects of customer care in they're community does everything not to just attract clients but also retain and stays in contact with...we would ever use a different company 2 for 2 and we love it!

Carter Realty was extremely helpful and made the process of moving a lot easier!!

I have purchased and sold several homes on the past and never had such a horrific experience. Our realtor was extremely kind and always willing to help but I’m not sure that he was very knowledgeable in regards to making sure the purchase contract would protect me as the seller. Then he recommended an even worse attorney, Tracy Stallworth, that I hired, trusted and PAID. I am now being sued by the buyer because I wasn’t protected by my realtor or my attorney who in total walked away with at least $22k from the sale of my property and now I am being sued and my so called attorney has fallen off the map and told me that she closed my case so I’m on my own. I’m still trying to figure out what I paid her for. I called a few other attorneys after the fact to see if they could assist and one even went so far as to vent to me stating that she was sick of Carter Realty sending Tracy all of their business but then calls her when it’s time to clean up Tracy’s messes. This was also an attorney that was referred by my realtor. Every attorney I called stated that I was given bad legal advice by Tracy. So I guess I will be out of an additional $1,000 since I have to now pay attorney’s fees. Extremely dissatisfied with everyone involved in this transaction.

Al I can Say is that choosing Carter Reality was the Best Choice I Made through the Whole Process of Selling My Property!

I contacted Carter Realty Group last year after deciding to relocate back to Illinois in June 2021. Because of Carmen's ability to listen, to understand my needs and what I was looking for in a house, I am now at home in my new house. She won me over after I watched her video on YouTube but she sealed the deal after meeting her. She was dedicated, responsive and on time for showing. She always had my best interest in mind. The staff is just as amazing! Thank you Carmen Carter

Working with Carmen Realty Group was an absolutely wonderful experience. Every one was professional, responsive and knowledgeable. I will definitely use them again as well as recommend them to anyone I know that is looking to purchase or sale property.

Our experience with Carter Realty exceeded our expectations! From start to finish Carmen and her staff were extremely professional and very attentive to our situation. We hit a few bumps in the road as often happens when selling and buying a home but Carmen always put us at ease and made the whole process run smoothly.

Mrs. Carter is a pro's PRO!!! Carmen proved herself to be the consummate professional, when it came to discussing our needs, addressing our needs and concerns all along the way as we embarked on the journey of finding our perfect home to live out the twilight years of our life. She is an excellent listener and masterfully structured our quest only in towards meeting and fulfilling our personal requirements. She worked with us through the entire process of listing our former home, insuring that we fully understood the importance making and keeping our home in the best ready to show condition at all times. Her enthusiasm was contagious and her positivity promoted the perfect atmosphere for us as we realized that we were in the best of hands. The process got a little stressful in having to execute the dreaded paperwork processes with financial institutions, both ours, and external lending entities. She had "bull dog tenacity", in making sure in the end the sale of our old home and the purchase of our new residence had a very satisfactory and happy completion. My wife and I cannot sing her praises enough; along with the complete, caring staff of Carter Realty Group! You won't find a more professional realtor, or a more supportive human being in your quest to find and secure your dream dwelling than Carmen Carter and Carter Realty Group. We highly recommend them to you!!!Pastor and Mrs. George Kimbrough

Carmen of Carter Realty did an awesome job assisting us sell some property. She was informative and took her time explaining thing to us. She was persistent and a good advocate on our behalf. We highly recommend Carter Realty.

Carmen Carter is the best her rate is a 100 to me.

Carmen and her Team were great! She is very professional and have great people skills. She is patient and kind and answered all of my questions. I highly recommend her!

My husband and I purchased our 1st home with CRG. Our awesome realtor was very patient. The process was smooth and easy.

I am so happy that I chose Carter Realty to purchase our home in 2019. Carmen worked so patiently with our family and we found the perfect home! I will always go with Carter in the future as well!

Carter Realty group is the best!! They assist me in purchasing my first home. TheirProfessional, awesome customer service and extremely knowledgeable!!

Very disappointed I see a house big sign Carter realty group. After over an hour looking for the house on there web site, typing joliet illinois in the search criteria every house in Chicago was listed. Tried everything to find that house, never found it. Fix your search criteria that was a absolutely terrible experience I dint even feel like finding that house now I'll look elsewhere sorry.

First off I want to say that my three stars is not negative in my experience five stars is excellent service so three doesn't mean bad. Average real estate agency I'm not sure how aggressive they are representing a buyer though

Great Experience Overall! From the beginning of sitting down with us to go over details on how the process will be. Sarah was Awesome! Communication was great and their response time was even better. Highly recommended! Would go with Carmen Realty Group again in the future. ⭐️⭐️⭐️⭐️⭐️

Carmen Carter, Managing Broker/Owner of Carter Realty Group came highly recommended to me by a relative and she was absolutely outstanding the moment she walked into my home. Her expertise of the real estate market was very impressive, and her overall service was exemplary throughout the entire process from listing my property, negotiating with the buyer’s agent/attorney, to the final sell of my home. I would most definitely recommend her service to my family and friends who are in the market of selling their homes as well. Kudos to you Carmen and your assistant for a job well done!

Carmen Carter is very professional and reliable! Carmen was amazing to work with and was on top of every detail from start to finish. I would highly recommend CRG and will definitely refer them and use them for future home purchases! Carmen’s assistant Phyllis also kept us on top of things with the various emails she sent out during the process. Thank you all!!Thank you Carmen! The Cicero Family

Micheal was wonderful to work with while my roommate and I rented our property. He was alway very thorough and responsive. I look forward to working with him in the future!

Working with Carter Realty has been a very pleasurable experience.Carmen Carter has been our realtor for both selling and purchasing property over the past 15 years. We recently decided to place our home on the market and relocate to a new state and we called Carmen. Due to her hard work ethics and excellent marketing skills, our home was sold in 48 hours. We would recommend anyone who is looking to sell or purchase property to consider Carter Realty.

Was looking to sell my home and like most people I went to check out the highly rated realtors on Google and Carter Realty Group was one that did not disappoint. Professional, responsive, polite and really helpful with advice for someone like me who never sold a home before. Made everything easy to understand, will definitely be coming back here to find my new home in the future.

Carmen was very professional and down to earth she made us feel very comfortable. My siblings and I were selling our parents home and Carmen was referred to us she was right there with us notifying us each and every step of the way until the sale of our family home

We enjoyed working with Carmen. We especially appreciated her quick response to our questions and her determination to find us a qualified buyer. Even though the sale was a short sale,which I understand are sometimes difficult we were able to sell the property.

Amazing experience! I can’t say enough how thankful we are to have had the pleasure of working Carmen & her team! Extremely Professional, attentive, thorough and above all the attention to all details, she made sure everything about our new home checked out! Thank you Carmen for everything! We deeply appreciate all your efforts in helping us find our new home!!!

Carmen is a fantastic realtor. She’s great at her job and really down to earth. We couldn’t done it without her. Many obstacles and times we thought it would never happen. But somehow Carmen made it happen. If you’re looking for a great realtor who’ll get the job done look no further. There is only one. Carmen Carter. The best in the business

Quality service from Quality people. Genuine service and dedication that you just don't find anymore A+++++

My experience with CGR was excellent, this was my first home purchase, they walk me thru it, put my mind at ease, Carmen and her staff was very resourceful and professional. THANK YOU CRG AND STAFF!!!!!!!

Great friends...Love you guys!!